Terms and Conditions
American Alternative Assets Terms and Conditions
Terms of Service
These Terms and Conditions (“Terms” or “Agreement”) govern your access and use of https://americanalternativeassets.com (the “Site”) and any orders, purchases, consultations, communications, or services provided by American Alternative Assets, a Delaware limited liability company with its principal place of business in California (“Company,” “we,” “us,” or “our”). By placing an order in any form or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
Acceptance of Terms
When you place an order in any form with American Alternative Assets, you acknowledge that you have read, understood, and agreed to all terms set forth in this Agreement and shall be legally bound by them. If you do not agree, you must not use the Site or Services.
Product Authenticity Warranty
American Alternative Assets guarantees the authenticity of the precious metals products sold, as described in this Agreement. Except for authenticity, all products are sold AS IS, subject to market conditions and availability.
Customer Information
You are responsible for ensuring that all personal, shipping, and payment information provided is accurate prior to placing an order. The Company is not responsible for errors resulting from incorrect information supplied by you.
No Investment, Legal, or Tax Advice
American Alternative Assets is not a registered investment advisor, broker-dealer, or fiduciary. All information provided—whether on the Site, via phone, email, SMS, or otherwise—is for educational and informational purposes only and does not constitute investment, legal, tax, or retirement advice. You are solely responsible for consulting your own advisors.
Risk Disclosure
You understand and agree that investment in precious metals, coins, and numismatic or collectible items is speculative, unregulated, and volatile. Prices may rise or fall, and profits can only be realized if market prices rise sufficiently to exceed the Company’s bid prices at the time of sale. Past performance is not indicative of future results.
Pricing, Quotes, and Payment
The Company makes reasonable efforts to provide accurate pricing but does not guarantee the accuracy or timeliness of prices. All prices are subject to change until the Company formally accepts your order.
If a pricing or product description error is discovered before acceptance, you will be notified and may accept the corrected terms or cancel the order for a full refund.
Accepted payment methods may include wire transfers, cashier’s checks, and personal checks. Wire transfers are strongly recommended for faster order processing.
Orders, Finality, and Cancellations
Orders are not final until confirmed by the Company and good funds have been received. Due to market volatility, all sales are final once confirmed, except where otherwise required by law or expressly agreed in writing. Order cancellations may result in market loss fees or other charges.
Shipping, Delivery, and Risk of Loss
All shipments are fully insured. The Company bears the risk of loss until delivery to the address provided by you, subject to the following conditions: – Any variance or damage must be reported within five (5) days of receipt – All original packaging must be retained – You must cooperate fully in the claims process
At the Company’s discretion, lost or damaged shipments will be replaced or refunded.
Estimated shipping timelines are not guaranteed. Delays caused by carriers, weather, payment clearing, or external events are not the Company’s responsibility.
Shipping Charges
Shipping, handling, and insurance fees are calculated as follows: – Base fee: $24 per order – Gold & Platinum: $1.00 per $1,000 – Silver: $3.00 per $1,000 – Palladium: $2.00 per $1,000
Orders over $100,000 receive a 30% discount on variable shipping fees (base fee excluded).
Taxes and Government Charges
You agree to pay all applicable taxes, assessments, or government-imposed charges related to your purchase, now or in the future.
IRA-Related Services Disclaimer
The Company does not act as a custodian or trustee. IRA-related services are facilitated through independent third-party custodians and depositories. The Company is not responsible for the acts, omissions, fees, or policies of such third parties
Intellectual Property & Website Use
You agree to pay all applicable taxes, assessments, or government-imposed charges related to your purchase, now or in the future.
Third-Party Links
The Site may contain links to third-party websites. The Company does not control or endorse such sites and is not responsible for their content, policies, or practices.
Intellectual Property & Website Use
All content on the Site and all related account documents are the exclusive property of American Alternative Assets. You may view and retain a single copy for personal, non-commercial use only. You may not copy, modify, distribute, frame, mirror, scrape, or exploit Site content without prior written consent.
SMS Communications & Data Privacy:
The Site may contain links to third-party websites. The Company does not control or endorse such sites and is not responsible for their content, policies, or practices.
By opting in, you consent to receive SMS communications related to appointments, order updates, shipment notifications, and promotions (if applicable). Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP, or request help by replying HELP. SMS consent data will not be shared with third parties for marketing purposes. For additional information, please refer to our Privacy Policy.
1- SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from American Alternative Assets, you may receive messages related to the following :
- Appointment reminders
- Follow-up messages
- Shipment process
- Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming meeting with Nate Bridges on Jan 23rd at 5pm. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments/billing, etc.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from American Alternative Assets in the following ways:
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- Message frequency may vary
SMS messaging will not be shared with any third parties. Your personal information is kept confidential and is used solely for communication with American Alternative Assets.
You may opt out of SMS communications at any time by replying STOP to any message received. For assistance, reply HELP or visit our website at https://americanalternativeassets.com/.
For more details on how we protect your data, please refer to our full Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, special, or punitive damages. Total liability shall not exceed the amount paid by you to the Company in the twelve (12) months preceding the claim.
Indemnification
You agree to indemnify and hold harmless the Company and its officers, employees, and affiliates from any claims or damages arising from your use of the Site, Services, or violation of this Agreement.
Force Majeure
The Company shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, pandemics, government actions, carrier failures, or market disruptions.
Dispute Resolution & Arbitration
Any dispute arising from this Agreement shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA), unless prohibited by law. You waive the right to jury trials and class actions.
Governing Law
This Agreement shall be governed by the laws of the State of California, without regard to conflict-of-law principles.
Modifications
The Company reserves the right to modify these Terms at any time. Updated Terms will be posted on the Site and become effective upon posting.
Severability & Entire Agreement
If any provision is held unenforceable, the remaining provisions shall remain in effect. This Agreement constitutes the entire agreement between you and the Company.
Contact Information
American Alternative Assets
Email: customercare@americanalternativeassets.com
Phone: 888-503-1533